Transport General Authority Wins ISO 20000 for Top IT Services

Riyadh: The Transport General Authority (TGA) in Saudi Arabia has received the ISO 20000 certification. This award is given to organizations that provide excellent IT services and follow international standards.

ISO 20000 is a global standard for managing IT service systems. TGA earned it by showing strong digital planning, fast service, and safe systems. The award proves that TGA is working hard to offer high-quality digital tools in the transport and logistics sector.

This achievement means better services for people who use TGA’s websites, apps, and transport systems. It also shows that TGA cares about safety, quality, and staying up-to-date with the best ways of working.

TGA has also earned other important certifications. These include ISO/IEC 17020:2012 for quality checks in land, sea, and rail transport. The authority also holds awards for strong information security and business continuity, meaning they can keep running even during tough situations.

With these certifications, TGA continues to lead in digital growth, safety, and service quality in Saudi Arabia’s transport sector.